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Predictive Systems' main reason for being is to provide businesses in the small
and medium industry with high quality, full service IT infrastructure management
and support. Working with Predictive Systems means having your own highly experienced
MIS department, at a fraction of the cost. We offer a single point of contact, backed
by an experienced and qualified team of IT professionals. A sustained and successful
long-term relationship with Predictive Systems allows our clients to enjoy:
Breadth and depth of IT knowledge and experience
Proven methodology
Regular reports
High quality, professional service
Recommendations for lowering your IT TCO
Our systematic approach to Information Technology Operations Support ensures that
IT systems are well-managed and designed to grow with the organization. Our support
services target three critical areas within an organization:
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1. Management |
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We will help to ensure that your IT budget is spent prudently and efficiently.
We provide consultation in reducing your IT TCO (Total Cost of Ownership) while
ensuring that your IT infrastructure remains abreast in supporting your business.
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2. Users
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We will endeavour to keep your staff well-trained in the use of your IT systems.
Predictive Systems provides comprehensive user support via on-site training and
consultation in addition to telephone support. Telephone support provides reactive
support during regular business hours, and optionally during extended business hours. |
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3. System
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We will ensure that your systems are reliable and well-maintained. Predictive
Systems provides comprehensive IT systems management services including: hardware
investigation & procurement, installation, documentation, regular preventive
maintenance visits, scheduled backups, proactive and reactive IT systems support
and emergency assistance (i.e. business recovery and continuity, security, virus
infection). |
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Our offerings are delivered via our triangle of services:
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